To Purchase:

Box Office Hours
Monday – Saturday: 10:00 am - 8:00 pm
Sunday: 11:00 am - 7:00 pm

American Express, Visa and Mastercard are accepted.

Single Tickets
Tickets can be purchased at the theatre or by calling 212-307-4100 or 800-755-4000 (outside the Tri-State area). Tickets can also be purchased at www.ticketmaster.com.

Group Tickets
Arrangements for groups of twenty or more can be made by calling, faxing or emailing Nederlander Group Sales with the name of the show you wish to see, the performance you wish to attend, the desired price category, and the number of tickets you seek. Procedures and terms will be explained upon contact.

Phone: 212-840-3890 or 800-714-8452
Fax: 212-840-3909
Email: nygroups@nederlander.com

Lottery Policy:
Up to thirty-four $20 tickets are sold through a Lottery prior to each performance, Participants can sign up for the lottery outside the Nederlander Theatre lobby three hours before show time. Lottery winners are drawn by a production representative 2 hours prior to curtain. If your name is drawn, you can purchase up to two tickets. Payment is cash only and identification must be presented.

Student Rush:
Student Rush tickets are currently not available at this theatre.

Standing Room:
Standing Room tickets are available day of show only for $20.00 at select sold-out performance.

Refund/Exchange Policy:
The Nederlander Theatre does not provide ticket refunds or exchanges.

Star Performer' Absenteeism:
Refunds are not granted in the event of cast replacements.

Dress Code:
There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air conditioned during the summer months.

Policy for Children:
Rent is recommended for a general audience. As an advisory to adults who might bring young children, all persons entering the theatre, regardless of age, must have a ticket.

Late Seating Policy:
The seating procedure for latecomers varies by seat section. Late patrons who are seated in the Orchestra will be held at the back of the theatre from where they can watch the show through the first song. They are then escorted directly to their seats by an usher.

Policy on Smoking:
Smoking is prohibited in the Nederlander Theatre.

Bar:
There are two bars located on the theatre’s Orchestra level, one bar located on the and Mezzanine level, and one bar located on the third floor level where various mixed drinks, sodas, and candy can be purchased. Beverages are permitted in the auditorium.

The bars begin serving patrons 45 minutes before the performance begins.

Restrooms:
Male and female restrooms are located on the Mezzanine level of the theatre.

Cloakroom:
Cloakroom service is not available.

Concessions:
The producers of Rent provide two stations throughout the theatre where a wide variety of souvenirs can be purchased.

Policy for Physically Challenged:
$20 tickets are available for patrons in wheelchairs. As a courtesy, patrons in wheelchairs are permitted to purchase one additional $20 ticket for his or her companion. Wheelchair tickets are sold on a first-come, first-serve basis at the theatre box office or by calling 212.921.8000. Please be sure to inform the Box Office representative of your seating needs when purchasing tickets.

Restroom Accessibility:
The Nederlander Theatre is equipped with one handicapped restroom on the Orchestra level (house left), as well as wide stalls in the male and female restrooms on the Mezzanine level.

Seat Accessibility:
There are designated wheelchair spaces in the rear of the Orchestra section. These locations are the ONLY ones that do not involve steps. (See seating chart.)

Services for Physically Challenged:
Theatre representatives are available to meet physically challenged theatergoers in the lobby of the building to escort them to designated handicapped area.

Policy on Guide Dogs and Service Animals:
Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Sound Enhancement:
Headsets for sound augmentation are available at the theatre, free of charge. Photo identification is required as a deposit.

Multi-lingual Commentary:
ShowTrans Systems, which provides automated multi-lingual commentary of the script is available in Japanese, Spanish, Portuguese and French. Headsets can be rented on the Orchestra level for $10.00.

Patron Security:
For the protection of our patrons, theatre managers and private security personnel are on duty during performances.

Bag Checks:
Purses, briefcases, and large bags may be inspected upon arrival. For your convenience, we recommend refraining from bringing large bags to the theatre.

House Manager - Louise Angelino
Treasurer - Gary Kenny
Head Usher - Trish Ryan

Contact Information:
Nederlander Alliances, LLC
1450 Broadway, 6th Floor
New York, NY 10018
Phone - (212) 840-5577


Please call (212) 921-8000.